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Customer Empathy Map

Customer Empathy Map

This empathy map template is a visual tool used to identify and elaborate information about user personas. In other words, fill out this template to get an in-depth view of your users/customers or a particular type of your users/customers.


Keywords: empathy map, empathy maps, empathy diagram, business diagram, customer, customers, user, users, user personas, potential clients, business mind map.

Customer Empathy Map

Empathy map (circle) template

This is the upgraded version of the standard Empathy Map template. Besides the circular design, it also has a fifth element to help you create a complete analysis of the user personas.

Fill out all circle areas, and at the end, you'll get an in-depth overview of the user personas. Afterward, you can upgrade your business and marketing strategy using information from this analysis.

OVERALL GOAL

What is the end result a user wants to achieve?

PAIN POINTS

What gets in the way of the user for a positive overall experience?

INFLUENCES

This includes both external and internal influences.

FEELINGS

What actually matters to a user? How do they feel in the current situation?

TASKS

Add text

What are the actual tasks or actions a user is trying to complete?
What are they trying to resolve?

User Persona

为什么使用 Mindomo 思维导图模板?

思维导图可以帮助你集思广益,建立概念之间的关系,组织和产生想法。

然而,思维导图模板提供了一种更容易上手的方法,因为它们是包含特定主题信息和指导说明的框架。从本质上讲,思维导图模板确保了将特定主题的所有元素结合在一起的结构,并可作为个人思维导图的起点。思维导图模板是一种资源,可为创建特定主题的思维导图提供实用的解决方案,无论是用于商业还是教育。

Mindomo 为你带来智能思维导图模板,让你毫不费力地运作和思考。

模板具有各种功能:

描述性主题

带背景文字的主题

默认分支

删除模板数据

您可以从Mindomo的商业或教育账户中选择各种思维导图模板,也可以从头开始创建自己的思维导图模板。任何思维导图都可以转化为思维导图模板,只需在其中一个主题上添加进一步的指导说明即可。