作者:Ranj Farhad 12 年以前
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Potentials are the business deals with organizations or people that generate revenue for your organization.
Contacts are the people in a company with whom you communicate and interact in pursuit of a business opportunity.
Accounts are companies or department within in a company, with which you make business dealings
Leads are the individuals or representatives of organizations who show interest in your products or services.
Activity are a list or register of tasks, events, and calls associated to the CRM records pertaining to different modules.
Account are companies or department within in a company, with which you make business dealings.
Contact are the people in a company with whom you communicate and interact in pursuit of a business opportunity.
Lead are the individuals or representatives of organizations who show interest in your products or services.
Cases are feedback received from the customers on various issues pertaining to the use of your products or services.
Activities are a list or register of tasks, events, and calls associated to the CRM records pertaining to different modules.
Solutions are the resources within the organization that enables solving repetitive problems encountered by customers.
Campaigns are marketing process which is planned, executed, distributed and analyzed.