7 Levels of Delegation
Delegation Boards
Sample Delegation Board
example 2
image
Optionally place the name of the decision maker in the cell
resources
Delegation
Continuum between anarchy and dictatorship
Delegation Poker slides
lots of links from management 3.0
Managing for Happiness
Select quotes slides
Management 3.0
Meaning and Purpose
"Workout" slides
Empower Teams slides
Intro
Jurgen Appelo tells a story
While he was a manager, he had 2 teams, and one team wanted to move a developer
workers can often make better decisions than managers if there is trust in the system
questions
Can the team change X on their own?
Am I allowed to do X?
Better not try.
I wish they asked me first before doing X.
Now we have to redo a bunch of stuff.
Whom do I ask if I want to do X?
details
How this benefits us
Reasonable and fair
Foster collaboration
Increase level of responsibility & autonomy on the team
Increase safety & clarity
Invisible electric fences
bad for team's confidence
delegation poker
optional rule
discard highest minority
workshop board
5 columns
actions
transitions (e.g. 4 --> 5)
agreed
final agreed upon number
decision maker
decision maker/manager's vote (e.g. 5)
team
team votes (e.g. {5, 5, 5, 6} for one decision)
decision
list
each member privately selects the level for a decision
symmetrical
bi-directional
illustration
Delegation of Decisions
first 3 - role, last 3 - team
example key decision areas (not individual tasks)
celebrations/parties
stop or start work
lunch time
meetings
tool selection
team membership
seating arrangements at the office
invite SMEs/speakers to do presentations
vacations
onboarding decisions
levels
Illustrations
English
French
Delegate
team decides, role has no influence
Inquire
team informs role after the fact
Advise
team decides, role tries to influence
Agree
decide as a team
use the Decider Protocol
Consult
role asks team before deciding
Sell
role decides, asks for buy-in
Tell
role makes decision
