arabera Don Whitfield 3 years ago
216
Honelako gehiago
This mind map will help you to easily prepare the next training session for your trainees.
Having a strong training team is very important. These speakers will ensure a good outcome.
Write down their details here; also, you can add a checkmark next to the names of people who are available for the training.
Email address or phone number to contcat your speaker.
Add the department.
Add the company name.
You can write down all the materials you need in order to complete the training here:
- visual aids
- subscription to a tool
- manuals
- handouts
- etc.
Services
Managed Services
Cloud Firewall
ITCV IT Cloudview
Managed IT equipment powered by Cisco Meraki
Voice
WebEx
UCCV
Refer to Rick on this one
SIP Solutions
SIP-PRI
SIP Trunks
Data
SD-Internet
DIA
SD-WAN
VPLS
IP-VPN MPLS
Access
EoNNI EoF EoC EoTDM OTT
Universal Access Standard equipment installation
OTT Over The Top Use the customer existing third party Internet access for our voice and UC products.
EoTDM Ethernet over TDM (Time Division Multiples) Costly, slow, undesirable, limited locations, no EELs
EoC Ethernet over Copper Legacy Integra facility in certain markets.
EoF Ethernet over Fiber -Zayo fiber access -Allstream may purchase dark fiber from Zayo
On-Net Building/Hurdle Rates
EoNNI Ethernet over Network to Network Interface Type 2 fiber access to the service address
Add the general training info here.
Mention the date and location; you can also write down a few of the topics that will be discussed during training.
Formally Icare
Customer Portal
Easy access to customer account information
Account Service reports Customer Invoice View Repair Tickets Data usage reports (No voice reports)
Must log in to VPN or a Citrix browser through iapps
Must be on VPN Download file Enable edit and macros Follow directions
iapps.integratelecom.com
