Information Gathering :
interactive methods
Joint Application
design
potential drawbacks of using JAD
potential benefits of
using JAD in place of traditional
interviewing
accomplishing a structured
analysis for project activites
where to hold
JAD meetings
who is involved
condition that support
motivation
create more user
identification
improve quality
cut the time
Using Quitionare
administering questionaires
respondents
methods of administering a questionaire
designning questionaires
question order
Using scale in questionnaires
measurements
interval scale
nominal scale
validity and realibility
constructing scale
leniency
central tendency
halo effect
writing question
open-ended question
word choice
Planning of the use of questionnaires
Listening to stories
Purpose
perspective
validating
explanatory
experiential
Type
Isolated
Looking for fact
enduring
capture all aspect
Interviewing
writing the interview report
arranging question
in logical sequence
Diamond shape structure
Funnel structure
a pyramid structure
Question types
Probes
closed question
Open-ended question
5 Steps in interview
preparation
Deciding on question type
and structure
Preparing the interviewee
bisa dengan memanggil narasumber atau memberikan email dan memberikan waktu untuk berpikir
Deciding whom to
interview
Establishing interviewing
objective
gunakan informasi latar belakang dengan baik
Reading background
material
website perusahaan, laporan tahunan
