Kategorien: Alle - restaurant - behaviour - customers - employees

von Michael Shlenskiy Vor 5 Jahren

516

Sajid submarine sandwiches

The text addresses various employee issues at Sajid Submarine Sandwiches and proposes multiple solutions for each problem. Employees frequently using their phones during work hours is a significant concern, with solutions ranging from storing phones in a safe, issuing warnings, or even terminating employment.

Sajid submarine sandwiches

Sajid submarine sandwiches

Messy restaurant + phone not being answered

Solution: Do not say anything and let the employees learn by themselves and through time
Solution: Talk to them after the workday and make it clear that this is their last warning
Solution: Fire them for not doing their tasks
Solution: Humiliate the procrastinating employees by yelling at them in front of the customers to make them feel scared of you
Solution: Make the crew who are not doing this assigned jobs shapen up, answer the phone and clean the restaurant

Problem: Employee yelling at customer

Solution: Have an informative and critical discussion with the employee and advise him/her to not act out again or they will be fired after
Solution: Fire the arguing employee
Solution: Instantly apologies to the customer and look happy to take the order instead with the customer

Problem: Employees on their phones

Solution: Manage the company till the end of the day and have a stern talk with the employees at closing time in the attempt to change their behaviours
Solution: Keep the phones in a safe for the whole day if it was already a constant problem
Solution: Fire the employees on the phone
Solution: Give a warning to the employees and let them be aware that all phones and electronic devices can only be accessed on breaks and/or through emergency

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