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7C-IT

Claremont McKenna College's Information Technology department offers a range of services and support. Cynthia Humes serves as the Associate Vice President and Chief Technology Officer, overseeing the general administration.

7C-IT

7C-IT

Claremont Graduate University

Adminstration

Scripps College

Jeffrey Sessler Director of Information Technology

Jeff@ScrippsCollege.edu
(909) 607-1225

Dorienne Brewster Network Support Specialist

DORI@ScrippsCollege.edu
(909) 621-8253

Pitzer College

IT Services Support


help@pitzer.edu

909.607.3065

909.607.2638*
*(urgent classroom help)

Lynda Casey Duplicating Supervisor


Bernard 111
x18461

Phone: 909.621.8461
Fax: 909.621.8839
duplicating@pitzer.edu

Brooke Atha Duplicating Assistant

Robert Goldstein Director

Robert_Goldstein@pitzer.edu
Scott 11A
621.8548
x18548

Technical Services

Kyle Butts Associate Director

Kyle_Butts@pitzer.edu
Scott 11B
607.72879
x72879

Andy Miles Network Technician

Andy_Miles@pitzer.edu
Scott 11B
607.7548
x77548

Chris Peterson Server/Desktop Manager

Chris_Peterson@pitzer.edu
Scott 11B
621.8625
x18625

Educational Technology Services


Educational Technology Services provide consultation and assistance to Pitzer community in using technology for teaching, learning and research. Below are some of the areas we cover:
Assistive Learning Technology
Lynda Online Tutorial Library
Online Course Evaluations
Sakai (Learning Management System)
Software
Streaming Video
Surveys Tools (Qualtrics)
Teaching and Learning Tools
Video Editing
Web Conferencing
Web Publishing

Joanne Zhang Assistant Director

Joanne_Zhang@pitzer.edu
Scott 11B
607.7124
x77124

Chris Castañeda Educational Technologist

Chris_Castaneda@pitzer.edu
Scott 11B
607.2761
x72761

Applications Support

Dennis Crowley Manager

Dennis_Crowley@pitzer.edu
Scott 11B
601.8546
x18546

Angel Jauregui Data & Analytics Support Specialist

Angel_Jauregui@pitzer.edu
Scott 11B
607.9596
x79596

Robert Long Programmer

Robert_Long@pitzer.edu
Scott 11B
607.7547
x77547

User Services

Jessica Levy User Services Manager

Jessica_Levy@pitzer.edu
Scott B11
621.8315
x18315

Yasha Sojwal Audio-Visual Events Specialist

Yasha_Sojwal@pitzer.edu
McConnell 100
607.9595
x79595

Victor Milhon-Martin Classroom Technology Specialist

Victor_Milhon-Martin@pitzer.edu
McConnell 100
607.2638
x72638

John Morgan Administrative & User Services Coordinator

John_Morgan@pitzer.edu
Scott B11
607.3051
x73051

Robert Fisher User Services Assistant

Rick_Fischer@pitzer.edu
Scott 11B
607.3065
x73065

Keck Graduate Institute

Harvey Mudd College

Joseph Vaughan CIO/VP for Computing

Claremont McKenna College

Help Desk


Help Desk
70911
help@cmc.edu
Roberts South 012

General Administration

Linda Tuthill Business Manager

linda.tuthill@cmc.edu
Center Court A5
(909) 607-1553

Cynthia Humes Associate Vice President and Chief Technology Officer


cynthia.humes@cmc.edu

(909) 607-1553

Center Court A7

Instructional Technology and Client Services (ITCS)

Marissa Tucker Project Administrative Coordinator

marissa.tucker@cmc.edu
Roberts South 012
(909) 607-9190

Janice Marino Director

janice.marino@cmc.edu
Roberts South 012
(909) 607-9190

User Support Services

Joo Young Park Systems Support Specialist II

joo.park@cmc.edu
Roberts South 012
(909) 607-4131

Timothy Lo Systems Support Specialist II

timothy.lo@cmc.edu
Roberts South 012
(909) 607-8489

Peter Dang Systems Support Specialist II

peter.dang@cmc.edu
Roberts South 012
(909) 607-3393

Student Technology Services

Mike Malsed Assistant Director

micheal.malsed@cmc.edu
Adams 202
(909) 607-4547

Media Technology Services


Media Technology Office
(909) 607-7079
Bauer South 27B

Mitch Brown Assistant Director

mitchell.brown@cmc.edu
(909) 607-3055

Brian Hill Media Technology Specialist III

brian.hill@cmc.edu
Bauer South 27A
(909) 607-9274

Instructional Technology Services

Ben Royas Instructional Technology Specialist II

ben.royas@cmc.edu
Roberts South 012
(909) 607-8647

Aurelio Puente '16 Academic Computing Specialist

aurelio.puente@cmc.edu
Roberts South 012
(909) 607-1289

Help Desk Services

Marc Anekananda Help Desk Specialist

marc.anekananda@cmc.edu
Roberts South 012
(909) 607-0911

Information Systems and Network Services (ISNS)

Bridget Brooks Project Administrative Coordinator


bridget.brooks@cmc.edu
Center Court A4
(909) 607-8427

Jeremy Whaley Director

scott.a.williams@cmc.edu
Center Court B15
(909) 621-8789

Web and Database Services

Scott A. Williams DevOps Engineer

Shawn Than Programmer/Analyst III

shawn.than@cmc.edu
Center Court B3
(909) 607-8919

Infrastructure and Data Center Operations

Fred Reimann Assistant Director of Infrastructure Design and Data Center Operations

fred.reimann@cmc.edu
Kravis Center
(909) 607-8003

Joe Stewart Network Specialist II

joe.stewart@cmc.edu
Kravis Center
(909) 607-8020

Toan Trac Systems Specialist IV

toan.trac@cmc.edu
Kravis Center
(909) 607-0470

Greg Ford Network Specialist IV

greg.ford@cmc.edu
Kravis Center
(909) 607-3287

Bruce Frost Assistant Director

bruce.frost@cmc.edu
Center Court B1
(909) 607-1633

Tony Lee Systems Specialist III

tony.lee@cmc.edu
Center Court B2
(909) 607-7737

Yuan Wang Programmer/Analyst III


yuan.wang@cmc.edu
Center Court B8
(909) 607-8337

Pomona College

Mission & Vision

Vision:
The vision of the Information Technology Services (ITS) department at Pomona is to create and sustain an information technology organization and environment that is:
Integral to the academic and administrative success of Pomona College in terms of automation, support, facilitation and transformation:
Everyone has access to high performance, high speed networks through the development of a core set of services
World-class networking and computing
Streamlined administrative systems
Cutting-edge technology in classrooms
Recognized as the leader in private, liberal arts undergraduate academic institutions
The ITS vision is organized around certain of the College’s core activities: teaching and learning, research, student life and administration. The use of IT in each of these activities depends on a sound IT infrastructure, which in turn relies on a base of solid funding and governance.

Knowledge Base

Welcome to the ITS KnowledgeBase.  The ITS KnowledgeBase allows for immediate 24/7 access to FAQs, answers to information technology related questions, problem resolutions, and general information about Information Technology at Pomona College.

Structure
STAFF
Duplicating Services

Provide economical and convenient high-quality copying service to the campus.
Act as a liaison for ordering new copiers for departments on the Pomona College Campus.
Provide an array of printing services including color, poster, spiral binding, sccning to CDs, printing of electronic submissions, labels, etc..

Christine Maynard
Duplicating Services Coordinator
cam04747@pomona.edu
(909) 607-2820

Jake Beron
Duplicating Technical Assistant
jake.beron@pomona.edu

Administration

Michael Valdez Enterprise Project Manager


michael.valdez@pomona.edu
Office: Cowart Building
(909) 621-8996


ITS Enterprise Project Manager

Responsible for the oversight of all IT project cycles, ensuring the alignment of business needs and system specifications; involved in all aspects of projects related to the College’s enterprise systems and has the primary role of defining and leading the implementation of IT project plans across the College.

Angelina Quevedo Business Manager


angelina.quevedo@pomona.edu
Office: Cowart Building
(909) 607-1884


ITS Business Manager

William Morse Vice President and Chief Information Officer


william.morse@pomona.edu
Office: Cowart Building
(909) 607-9506


Oversees all server, support, network, development, educational technology and Internet-related aspects of college technology. Other duties include future planning and budget management for the entire technology infrastructure including email, computing services, database access, ERP, client/server technology, learning technologies and web development.

Mary McMahon Deputy Chief Information Officer, Client, Media and Instructional Services

mary.mcmahon@pomona.edu
Office: Cowart Building
x18774
(909) 621-8774


Responsible for overseeing Client Services, Media and Classroom Services and Instructional and Research Services.

Media & Classroom Services

Provide media services in support of curricular and co-curricular activities.Support and maintain the college’s meeting spaces and instructional classrooms
Design and installation of classroom technology
Assist and consult with media related equipment purchasing decisions
Provide support for videoconferencing

Joseph Brennan Director of Media and Classroom Services

joseph.brennan@pomona.edu
x77355
(909) 607-7355

Classroom and Meeting support
Media Services provides technology support for all classroom and most college sponsored academic functions. We have a variety of equipment which include, conference speakerphones, slide projectors, overhead projectors, sound systems, microphone, document cameras, digital projectors and PC laptops.

Please note: We do not support parties or social gatherings

Video and Web Conferencing Equipment

Media Services maintains and operate all video conferencing facilities on the Pomona campus and provides web conferencing support. Currently we have two videoconferencing facilities on campus and one portable unit that can be delivered to any meeting space or classroom. We also have Skype cameras and conference phones. Please contact Media Services to schedule a session.

Purchasing Advice and Pricing

Media Services can offer advice on purchasing media technologies and can help academic and administrative departments assemble their capital budget requests for technology.

Equipment Repair


Media Services can arrange for the repair of all classroom audio visual and college owned faculty office media equipment. This includes VHS, DVD, amplifiers, speakers, projectors, etc. We also have some loaner equipment that can be installed while equipment is out for repair. Media Services does not handle the repair of personally owned equipment, but will be happy to make recommendations and referrals to the appropriate repair shop.

New Construction and Renovation


The Media Services division is an integral part of the planning, design and implementation of newly constructed and renovated buildings. Media Services will meet with faculty, architects and consultants to determine the specific needs of the teaching space.

Classroom Technology Equipment Upgrade

Department chairs may request additional technology enhanced classrooms and/or upgrades to existing technology enhanced classrooms. Faculty who recognize a need in a particular classroom should work with his or her department chair to make the request.

Videotaping


Media Services no longer provides videotaping services. Please check with Media Services for alternatives.

Faculty can check out video cameras from the ITS Service Desk. (This service is not available to students)

Things we don’t do:
We do not support parties, social events, and dinners and are not equipped to provide background music.We do not loan equipment.We do not arrange staging, lighting or move furnitureWe do not support events in the Greek Theatre or Doms Lounge.We do not provide event support in residence halls.We do not provide event support for bands or theatrical productions.We have limited capabilities in supporting non-Pomona related events

Joseph Reynolds Media Services Technician

Chris Crane Media Services Technician


chris.crane@pomona.edu
Office: Cowart Building
(909) 607-8332

Nick Weber Media Services Technician


nick.weber@pomona.edu
Office: Cowart Building
(909) 607-9784

Instructional Services


Instructional Services at Pomona College provides resources and services to promote the use of technology in the teaching and learning environment.
Included in these services are:
Learning management software support (Sakai)
Multimedia development
Project consultation
Teaching and learning resources
Support for faculty research
Video and audio streaming
Training sessions that introduce faculty to the various technologies available at Pomona College.

Advise the campus on current and emerging learning technologies.
Assist the faculty in developing and enhancing their use of instructional technologies.
Provide support for the use of multimedia within classroom instruction.
Provide support for the development of instructional materials, including web enhanced learning, video streaming, digital imaging, etc.

Kaelin Swift Instructional Project Specialist

kaelin.swift@pomona.edu
Office: Cowart Building
(909) 607-1884

Jason Smith Instructional Technologist

jason.smith@pomona.edu
Office: Cowart Building
(909) 607-4406

Jason Brown Instructional Technologist

jason.brown@pomona.edu
Office: Cowart Building
(909) 621-8735

Todd Shimoda Academic Applications Manager

todd.shimoda@pomona.edu
Office: Cowart Building
(909) 607-9643

Client Services


Provide troubleshooting support for hardware and software problems at the desktop.
Provide Resnet Services to support student computing in the residence halls.
Offer IT Service Desk services that provide timely, quality response to the resolution of user technology issues and problems and fulfillment of requests for services.
Manage the hardware and software within the public computing labs
Provide training opportunities for College staff to gain both the skills needed to do their work as well as acquire new skills that may enhance the performance of their responsibilities.
Manage the College’s desktop computer/printer life cycle replacement program.Assist and consult with equipment purchasing decisions
Coordinate communications with the campus community.

Julie Journitz Director of Client Services



julie.journitz@pomona.edu
x72918

(909) 607-2918

Provide troubleshooting support for hardware and software problems at the desktop.
Provide Resnet Services to support student computing in the residence halls.
Offer ITS Service Desk that provide timely, quality response to the resolution of user technology issues and problems.
Manage the hardware and software within the public computing labs
Provide training opportunities for College staff to gain both the skills needed to do their work as well as acquire new skills that may enhance the performance of their responsibilities.
Manage the College’s desktop computer/printer life cycle replacement program.
Assist and consult with equipment purchasing decisions
Coordinate communications with the campus community.
Knowledge Base (http://kb.pomona.edu)

Cole Maddox Deputy Chief Information Officer, Enterprise Services


cole.maddox@pomona.edu
Office: Cowart Building
(909) 621-8333


Oversees Information Services and AISO, which provide support for both Pomona and consortial administrative systems, and our Infrastructure and System Services team, which manages Pomona College servers, security, authentication and cloud systems.


Systems Infrastructure Services

Patrick flannery Associate Director


patrick.flannery@pomona.edu
Office: Cowart Building
(909) 621-8997

Chimwemwe Jere Network Administrator

Brett Watts Systems Support


brett.watts@pomona.edu
Office: Cowart Building
(909) 607-4281

Stephan Moss Systems Support Systems Infrastructure Systems


stephan.moss@pomona.edu
Office: Cowart Building
(909) 607-1734

Larry Cooper Senior Systems Administrator


larry.cooper@pomona.edu
Office: Cowart Building
(909) 607-5034

Information Systems and AISO

Develop and maintain plans for the use of enterprise data systems including: the administrative information system, email and Internet technologies in support of the College’s business and educational objectives.
Provide users with professional and technical support in the use of the College’s enterprise data systems.
Assist the College and specific units with planning for and implementing new web-based technologies.
Provide secure information systems, including the implementation of data redundancy and recovery.

Andrew Crawford Director of Information Systems


andrew.crawford@pomona.edu
Office: Cowart Building
(909) 607-1803

Information Systems

Robert Little Web Integrator/Programmer


robert.little@pomona.edu
Office: Cowart Building
(909) 621-8307

Ralph Pezoldt ERP Programmer/Analyst


ralph.pezoldt@pomona.edu
Office: Cowart Building
(909) 607-3499

Nick Wheatley Document Management Specialist


nicholas.wheatley@pomona.edu
Office: Cowart Building
(909) 607-3220

Michael Ramsey Data Warehouse Analyst


michael.ramsey@pomona.edu
Office: Cowart Building
(909) 607-3632

Erick Martinez Online Applications Developer


erick.martinez@pomona.edu
Office: Cowart Building
(909) 607-1735

Administrative Information Systems Office

Joey Hazlett Systems Programming Specialist


joey.hazlett@pomona.edu
Office: Cowart Building
(909) 607-9031

Nilda Feliciano Anaylst and Services Coordinator

Sanghyun Jeon Learning Management Systems Specialist


sanghyun.jeon@pomona.edu
Office: Cowart Building
(909) 607-9615

Jonathan Smaby Systems Database Administrator


its-aiso@pomona.edu
Office: Cowart Building
(909) 621-8506

Services