Knowledge Management (KM)
Benifit
individual
IBM fellow program
team
xerox corporation
organization
innovative strategy, improved internal, competitive advantage
society
knowledgeable society via collaboration
Data,Info,Knowledge,Wishdom,Truth
truth
wisdom
knowledge
process of translating
types; 95% (tacit) and 5%(explicit)
information
meaningful data put together
data
discrete and meaningless facts, particulars about something
Need for knowledge management
availability of knowledge
depend on knowledge owners, knowledge acquisition, depends on the time availability
Hinders business operation
too much private information, loosing competitive advantage
KM Defination
Learning process of sharing human knowledge to enhance intellectual capital and performance