Chapter 7:
Knowledge Management Organizational Culture

Sociability

measure of friendliness

Solidarity

measure of task orientation

Communal Culture

Networked Culture

Mercenary Culture

Fragmented Culture

Shared assumptions, beliefs and values

Factors of Cultural Influence

Past patterns & history

Teamwork

Climate & morale

Information flows

Supervision quality

Leadership

Workplace interactions

Ways culture may operate in a workplace

Regulator

Compass

Social Glue

Sacred Cow

Culture is resistant to change

Change can be threatening

Don't see benefit from change

Artifacts

Expoused values

Basic assumptions
and values

An organisation need to have
a range of strategies, be aware of
influencers and operating over several levels

Core Values

Essential to the organisation and
need to be identified, encouraged
and monitored

Structural Support

Describe the organisation
structure, system and processes

Enacted Values

Values which are reflected in actual practice

Interaction with Colleagues

Individual influneced by
whom they regularly work with

Trusting

Open and communicative

Encourage shari9ng

Tolerant

Collaborative

Communicate the program intentions and ongoing progress

Accomodate differences

Pilot testing

Supporting planned interventions

1. Default Stage

2. Reactive Stage

3. Aware Stage

4. Convinced Stage

5. Sharing Stage