Solution Management / Deployment Team 2011

Product Ownership

Roll-In

User Groups (mainly Germany, France, Australia)

Fairs (SAPPHIRE...), Seminars (IQPC)

Customer visits (mainly Germany, France, US, Australia)

Workshops for pilot projects of potential new solutions (e.g. PD Master Data, Contract Management...)

Release planning

Specifications and Use Cases

Demo-System

Defining Demo Scenarios / Demo Guidelines

Demosystem Test

Business solution package

Release Planning

Roadmap

Solution design for new solutions

Release Plan (Target audience)

Release Details

Release and Sprint Planning

External Communication

Specifications

Interaction with R&D and Support

Bug vs Feature (weekly)

Set Due Date for corrections (weekly)

Contact for developers during feature implementation

Driving development team (sprint planning...)

"Sign-Off" for Features developed in a release

User Interface Review / Design

QA support

Deployment

SAP Certification process (SAP Add-On, Web Application) togerther with R&D

Generic solution descriptions

Solution Experts for special implementations

Implementation

Customer workshops

Support of first customer implementations

Running / supporting pilot projects

Customer specific processes

Information to the organistation

New release presentations

Updated sales material, documentation and training offerings

Regular information to the customer base

Presales

Creation of (Pre-)Sales Material

Lab Material

Solution PPT

Future of our SAP Solutions

Support Marketing Department

Create Value Vision Prompter for our solutions

Concise process descriptions

Trigger and Input for Product Fact Sheet

Technical documentation

Sharepoint maintenance

Feature lists for new / existing releases

Release PPT and New Release Introduction

Documentation

User Guides

Configuration Guides

Readme files / Release Notes

Training Material and performing internal trainings

User Training

(Pre-)Sales Training

Configuration Training

User-Exit Training

GUI Translation

Flash Demo Kit's (just started)

Demo and Training System setup / maintenance

Release Planning

Maintenance and corrections (currently 24 ? systems)

Internal communication and

Internal IT projects

SAP installations

Support of RS Subs

(Pre-)Sales for New / Old solutions

Answering questions of all kind (Projects queue, Project Point)

Requirements Analysis (could be part of Roll-In)

Customer specific development requests

Requirements reviews for new prospects and discussion of potential solutions

GUI Translation Requests

User Groups

"Special support" of "premium customers" (e.g. Siemens Corporate)

Meetings on Roadmap and new solutions

Siemens Feature Request status review