Intercultural Communication

Nonverbal Communication

Proxemics

Chronemics

Artifactual

Color

Paralanguage

Haptics

Kinesics

olfactics

symbols

Physical Appearance

Environment

Stereotypes

Caucasians don't have rhythm

African Americans are good at basketball

All Asians are geniuses

Hispanics do not speak english very well or not at all

Native Americans like to gamble

Standberry, L. (2010, May 9). Top 10 Racial Stereotypes - Toptenz.net. Retrieved December 15, 2015, from http://www.toptenz.net/top-10-racial-stereotypes.php

Gestures

Ukraine:
If you bring flowers, make sure the number of flowers is uneven (3,5, etc.), because even numbers are brought to funerals

Traditions and customs of Ukraine. Etiquette. (2008). Retrieved December 15, 2015, from http://www.ukraine-insight.com.ua/traditions.html

Subtopic

Jamaica:
Do not begin eating until the host invites you to start.

Scottland:
In Scotland, tapping the index finger on the side of the nose multiple times implies the saying, “Keep it a secret”

Scotland Nonverbal Communication. (n.d.). Retrieved December 15, 2015, from http://acad.depauw.edu/~mkfinney/teaching/Com227/culturalportfolios/SCOTLAND/NonVerbalPage.html

Men

Avoid eye contract

Talk for status

Talkative in public

Women

Use eye contact

Talk for solidarity

Talkative in private

Presley, J. (n.d.). Jasmine K .Presley. Retrieved December 15, 2015, from https://newmedialanguage.wordpress.com/author/newmedialanuage/

Traditionalists

Born before 1943

Baby Boomers

Born 1943-1960

Generation Xers

Born 1960-1980

Millennials

Born 1980-2004

PFLAG Church

Parents, Families, and Friends of Lesbians and Gays

Clubs and Organizations
for Sexual Orientation

Organizations & Clubs - Echo Magazine. (n.d.). Retrieved December 15, 2015, from http://echomag.com/main-menu/resources/organizations-clubs/

Ethnocentric Stages

Denial

Defence

Minimization

Acceptance

Adaptation

Integration

Effective workplace
communication

Provide feedback that has an impact

Recieve feedback with grace and dignity

Pay more attention to your own emotion

Observe your own reactions to an employee's communication

Practice noticing body language or nonverbal communication

Ask questions to identify emotions and feelings

Summarize and feed back what you think you heard

Practice deep and focused listening

Prevent Predictable Decision Making Errors

Effective Interpersonal Communication. (2015). Retrieved December 15, 2015, from http://humanresources.about.com/od/interpersonalcommunicatio1/

Final