Kategorier: Alle - listening - empathy - communication - resolution

av Jorge Calle 3 år siden

164

SIX USEFUL SOCIAL SKILLS

Developing social skills is essential for creating effective interpersonal interactions and fostering strong relationships. Empathy plays a central role, as it involves understanding and sharing the feelings of others, which in turn enhances active listening and mutual respect.

SIX USEFUL SOCIAL SKILLS

Calle Cardoza Jorge Luis 5toB

In my opinion, these social skills go hand in hand, because empathy will generate active listening towards the other person, since this consists of putting oneself in someone else's shoes and treating people with respect.

SIX USEFUL SOCIAL SKILLS

Empathy

Some ways to show empathy in the workplace are:
Ask questions about the circumstances
Ask questions to learn more about the other person’s point of view
Approach problems from another’s viewpoint
If you strengthen your empathy and rapport with others, you can build stronger, more respectful and open relationships.
It´s the ability to understand and identify with the feelings of another person. If you have empathy, others will often be more likely to confide in you.

Relationship management

The following information provides some steps you can take to further develop your relationship-building skills:
Ask for feedback
Develop your emotional intelligenceSubtopic
Practice empathy
Develop effective communication skills
This social skill allows professional relationships to flourish and all parties involved can benefit.
This is the ability to maintain healthy relationships and build key connections.

Respect

Here are some tips that can inform your behavior choices as you try to treat others respectfully.
Listen to and encourage each other’s opinions and input
Have empathy for every person’s life situation
Acknowledge each person’s basic dignity
Respectfully communicating can also mean using your time with someone else wisely—staying on topic, asking clear questions and responding fully to any questions you’ve been asked.
A key aspect of this skill is knowing when and how to initiate communication and respond.

Active listening

Active listeners are typically well-regarded by their coworkers due to the attention and respect they offer others.
You can increase your listening skills by focusing on the speaker, avoiding distractions and waiting to prepare your response only after the other person is finished, or also:
Subtopic
Provide the speaker with feedback.
Empathize with the speaker.
Don't interrupt.
Visualize what the speaker is saying.
Maintain eye contact with the speaker.
Active listening is the ability to pay close attention to a person who is communicating with you.

Conflict resolution

Conflict resolution is essential to maintaining a productive workforce and high workplace morale. Through conflict resolution, you can:
Find peaceful solutions to everyday challenges and put valuable resources like time, energy, reputation and motivation to better use in the workplace.
Better ensure that relationships continue and grow in the future.
Understand more about the ideas, backgrounds and beliefs of another person and gain a new perspective that may even change your own.
Conflict resolution is the ability to get to the source of the problem and find a workable solution.

Effective comunication

You can develop your communication skills by following these steps:
Be approachable
Have a plan
Identify your audience
Know your purpose
Effective communicators make good leaders because they can explain projects and goals in an easy-to-understand way.
The ability to communicate effectively with others is a core social skill