Case Study Page Maps

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Online Shopping

Ved Dennis Wong

Asking for and Giving Opinion

Ved Andri Jaya

OTD - Chapter 11 Org. Transformation

Ved Sander van der Kolk

Total Quality Management

Ved Gil Junqueira

OMBEA

Manufacturing

CS: Food Processing Company

CS: SW9 Community Housing

CS: Personal Credit Business

CS: Rolls Royce

CS: Great Ormond Street Hospital

CS: Learning Landscapes

Restaurants & Catering

CS: Genuine Dining Co.

Services & Hospitality

CS: Valea Izvoleor Assitend Living Residence ✓

CS: Friendly Fitness ✓

CS: Cross Channel Ferries, WightLink Ferries

CS: Souvenir Shop, Historic Royal Palaces

Medallia

Theme: Experience Optimization

Theme: Company Transformation

Theme: Employee Engagement

Theme: Employee Activation

Telco

Banking

Insurance

Hospitality

Automotive

Qualtrics

Topic: Product Experience

Topic: Employee Experience

Topic: Brand Experience

Topic: Research Core

Topic: Customer Experience

Higher Ed & K-12

Government

Travel & Hospitality

Technology

Retail & eTail

Non-profit

Media

Finance

Consumer Goods

B2B

HappyOrNot

Human Resources

Healthcare

Clinics

Services

Education

Restaurants

Catering

Transportation

Airports

Retail

DIY

Pharmacies

Grocery

Home & Electronics