Advanced Business Communications
COMM 252
Resumes
no I
Name Visible
Fit job posting/key words
Pg #'s
Master Resume
Find out the HR name
Awards/accomplishments
Summary
Contact Info
Volunteer work
experience
Action Verbs
Action statements
References
Perfecting your resume
Work Experience Section
Clear Point form/bullets
reverse chronological
Use language used in posting
Action verbs in right tense
Use the company name throughout your resume or cover letter
Cover letter: use peron's name
Competition number or specific job title, get name of HR person too
Customize each resume for each posting
Use keywords from posting
don't use box tables , computer programs can't use it
Andrew Lacavita
Focus on benefits you provide
Quantify
Reverse chronological order
Top Center - Prime Real esate
Professional/Profile Summary
Gain Attention
Pleasing to eye
foot in the door
Interview
Who you are in words
Convey job qualities
Honest
Persuasive
Personal marketing tool
Styles
Combination
Functional
Chronological
Memos
Channel
Paper
Internal Comm
Organize list:
Bullets
Clear
Simple/one topic
Short/to the point
2 Part Structure
Message
Formal
Informal
Header
DATE
FROM
TO
SUBJECT
Important considerations
Audience
Appropriateness
Error Free
Respectful
Tone
Cross-Cultural Communication
Hofstede’s Cultural Dimensions
Short-term/long-term orientation
Uncertainty Avoidance
Individualism v Collectivism
Power Distance
understanding differences
individual even in similar cultures
Iceberg
10% visible 90% below the surface
what you can see v values
True self hidden
non-verbal comm
Manners
Social Media
Show you are an expert
Impacts
digital permanency
Can significantly impact ability to get job
Connecting to your social
Connecting to employers
LinkedIn
Professional photo
Networking
Referrals
Career Goals
Values
organizations culture= personal values
Soft
Flexibility
Work Ethic
Leadership
Agreeableness
Interpersonal Skills
Time Management
Hard
Certificate
Experience
Education
Interests
Align with job posting
Goals
Long-term
Short-term
Job Hunting
Using social media to promote oneself
Ads & postings
Pay Attention
Relevance to your qualifications
Hidden job market
Personalities
16 Personalities Quiz
Interviews
Questions
Do you have any questions for me?
always ask 2-3
Example of a regular day
Always ask about the company
what does success in this position look like
Expected Salary
im sure pay similar to the market value
Tell me about yourself
Elevator Pitch
Summarize your interests/skills that would be useful to the company
Where do you see yourself in X years?
Here - and better than ever
why are you interested
research on the company
Strengths/weaknesses
honestly and something youre working on
Also give a weakness that doesn't disqualify you, make it something like public speaking for an accounting job
Behavioural/situational
Ask about company culture
Make sure you have a resume, references, portfolio on hand
Tell the truth
Make sure your calm/collected and avoid looking nervous
After
send thank you note
Objective
Find a good fit
to get the job
During
Show interest in the company
Mirroring
Ask questions...
Avoid fillers
Non-verbal matters
STAR
Skills
Result
Action
Task
Situation
real life examples of skills
Before
Do Research
Dress appropirately
Email
Tips
Consider audience
Difference btw reply & reply all
Confidentiality, think of content
Double check email address
Address the reader
Don't Write Angry
Types
Request
Reply
Follow-up
Components
Bcc
Body
Closing
Body/Middle
Opening
CC
To
Subject Line
Action Specific
Organized
Fast & Easy
Concise
Clear & to-the-point
Relevance
Would a in-person convo be better?
Topic
Professional
Private
Brief
Cover Letters
Approaches
Unsolicited
Employer not actively seeking applications
No Job posting
Solicited
Job posting
Employer is seeking applications
Parts
End
Middle
Beginning
Purpose
Shows something thats not in resume
Show what you know about company
Expand on key qualities
What you can offer
Sell yourself
Use to explain gaps
Characteristics
Combo of 3rd and first
Grammar/spelling
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