FME
LP09:Project
Management
Manage project team
members.
Prepare project team
members
Organisation chart
types and
application
Monitor project team
members task
delivery.
Competencies in
project management
Coordinate project
team members.
Manage Project
Management Plan
(PMP) implementation.
Submit PMP report.
Obtain, prepare, monitor and submit PMP
document.
Project planning
techniques and
tools.
Project management
knowledge area
Project definition,
scope and features
Management
principles and
theory
Manage project service
delivery.
LP08: Quality Control
and Legislation
Coordination
Implement quality
improvement plan.
Submit quality
improvement
completion report.
Obtain, implement and monitor QIP
document.
Coordinate Customer
Satisfaction Survey
(CSS) activity
Prepare CSS report.
Analysis method
such as qualitative
and quantitative
Identify, prepare and perform CSS
requirements.
Identify CSS
requirements.
Coordinate quality
audit and compliance
activity.
Perform, prepare and review quality audit.
Compliance matrix
method
Related act such as
Akta Kilang &
Jentera
Identify and prepare quality audit
requirements.
Prepare Quality
Management
documentation.
Compile and submit document.
Obtain QMP document and prepare SOP and
supporting document.
Hierarchy & Type
of QM documents
LP07: Contract
Administration
Administer contract
compliance and
performance level.
Monitor, prepare and submit service
performance level.
Principles of
performance
management
Continuous
improvement
process
Performance
measurement
methods and tools
Implement project
deliverables
activities.
Contract
compliance matrix
Administer
procurement
procedures.
Prepare and submit evaluation
report.
Procurement
evaluation
technique
Identify procurement
requirements.
Procurement
requirement and process
Administer change
orders activity.
Submit change orders
report.
Change orders
activity.
Compile change
orders inputs.
Change orders form
Identify change
orders activity.
Type of Change
orders request
Prepare contract
costing estimations.
Review and submit
cost estimation.
cost analysis
Establish cost
estimation format.
Estimating format
Estimating principles,
technique and process
Identify costing data
and element.
FM cost elements
LP06:Human
Resource
Management
Prepare staff
performance report.
Evaluate staff
penalty
reward
Conduct staff
appraisal.
balance score card
KPI method
Establish staff Key
Performance Index
(KPI).
Manage staff training
programmes.
Conduct Post
Training Evaluation
(PTE).Subtopic
Review training
and conduct training gap
analysis
Training assessment
method and process
Identify and coordinate staff training
needs.
techniques
lecture
coaching
on the job
training
Implement Human
Resource Plan (HRP)
Obtain HRP
document.
Employment Act
LP05: Communication
Monitoring
Prepare
operational
summary report
Compile and prepare all work and
operational report.
Identify type and
frequency of report
generation.
Conduct work
meeting
Record meeting
discussion.
Procedure to
prepare minute of
meeting
Prepare meeting
documentation
types of meeting setup
round table
u-shape
Post mortem
Safety briefing
Project briefing
Perform liaison with
stakeholders
Effective
communications
skills.
Establish cooperation among team members.
Interpret communications plan
Principles of
communications.
Obtain communications
plan.
LP04:Finance
Administration
Monitor supply chain
management
Prepare and submit vendors and suppliers
Identify, obtain and monitor list of vendors and
suppliers.
type
cost
delivery time
vendors
products
Prepare progress claim
schedule
Submit proposed
progress claim
schedule.
Progress claim
report format
Prepare progress claim schedule.
Progress claim
process flow
Progress claim
procedures
Establish progress claim procedures.
Type of progress claim
Identify progress claim criteria.
Project milestone
Compile budget
requirements
Prepare and submit analysed budget input data report.
Analyse and classify budget input data.
Compile budget input data.
Monitor financial
management plan
(FMP) implementation
Prepare and submit FMP progress and achievement report.
Obtain approved FMP and monitor FMP progress.
LP03: Leadership and
Strategy Implementation
Monitor staff
teamwork
Monitor
Analyse
Identify
Implement FM tactical
plan
submit
prepare
monitor
Implement FM
strategic plan
Identify required resources and task organize resources to
task mapping.
Prepare tactical plan.
Obtain and identify FM strategic
plan element.
LP02: Operation and Maintenance
Coordination
Coordinate Business
Continuity Plan (BCP)
activity
Execute BCP mode status and prepare BCP progress and
achievements report.
Obtain approved BCP and receive change of BCP mode instruction.
Monitor asset
warranty
Prepare and submit completed asset rectification works report.
Obtained defect asset report and asset warranty
document.Monitor defect asset rectification works.
Coordinate operation
improvement
solutions
Submit complete improvement work report.
Implement approved improvement options and solutions.
Analyse operational problems and propose improvement
options
Manage O&M
technical data
Analyse and communicate technical
data information
Obtain and check O&M technical data
Manage facilities tools,
equipment and
materials (TEM)
inventory
Prepare stock inventories and spare part list report.
Prepare inventory management plan. Conduct stock and spare part audit.
Identify facilities tools, equipment and materials and spare part.
Coordinate O&M work
order implementation
Verify work progress
and work outputs.Submit progress report and work outputs report.
Monitor and control work progress and work outputs
Carry out work coordination meeting
Distribute work order
Work order content:
Time
Date
Location
Work instruction
Coordinate safety,
health and security
procedures
Emergency kits
requirement
Fire extinguisher
First aid kit
Emergency
triangle
List of emergency
phone numbers
Tools set
Arranged safety
briefing, safety
training, fire drill and
first aid training.
DOSH
NIOSH
BOMBA
Acquire and allocate
list of safety
equipment, PPE,
maintenance and
inspection tools &
equipment.
Type of:
Safety equipment
PPE
Maintenance and
inspection tools
& equipment
accessories
Verified annual
inspection and
maintenance on tools,
equipment and
machineries.
Inspection criteria
Tools
Equipment
Machineries
Prepare O&M work
plan
Submit O&M plan to
FM manager
Prepare O&M works
schedule.
Prepare O&M plan.
Identify O&M
activities.
Interpret O&M
policies and
guidelines.
LP01: Introduction to FME
Requirements for the company Directors and personnel
Categories and specialization FM
CODE
F02
F01
Scope and positioning
positioning
Output/ goal
Input/ resources
SCOPE
Other services
M&E works
civil engineering works
Building works
Definition facility work
Construction work
FM contractors under CIDB
Act 520
CIDB
MAFM
