Hybrid Knowledge Base

Campus Specific

Ghent

BO Rooms

They are quite far away from M1.2. Factor
in the time it takes to walk to and from the rooms.

Brussels

BXL LR3.1

BO Rooms

BO Rooms are glass-walled. This is bad
for sound.

General

Sharing

Video

Make sure all standard speakers are Spotlighted.

Make sure the room video is shared and spotlighted.

Presentations

Sound

Whiteboard

Support

1 F2F Facilitator Required

1 Online Facilitator Required

Services Desk for rentals

Facilities for hybrid room prep

Learning Hub for hybrid design

Admin for booking breakout rooms

Participant Onboarding

List/Install all programs to be used

List/verify all asset types to be used

Send necessary printable/physical equipment to
online participants

Consider a first 20-30 minute session where typical
Hybrid tools and interactions are rehearsed

Inform students that Side-by-side mode in Zoom is optimal for the experience.

Inform participants to know how to transition between screen

E-etiquette

Don't focus or mention amenities of F2F location or services.

Advise participants that small chats in F2F are easily audible
to online participants

Break management

Hybrid 'Coffee Rooms' are not effective

Respect timing strictly

Post-course drink only for face to face crowd.

Content Preloading

Make sure content is preloaded to laptops and tables that will be used.

Resources

All certificates should be issued digitally.

Model

Communication

Matching mode (onsite, online, blended, hybrid) to Learning Objectives and customer segment

Interaction

Plenary

Alternating participation highly recommended

Ask F2F Participants to verbally identify themselves
before they speak or ask their question.

Groups or Breakouts

Hybrid

Use hybrid groups for longer tasks and interaction

Make sure BO rooms don't have time expiration

Avoid closing BO rooms so their
cameras don't occupy plenary gallery

Better to have half online, half F2F participant mix

Non-mixed

Use for shorter tasks and deliverables

Turn off room microphone

Send virtuals to BO rooms for privacy

Tools

Miro

Hide all pariticipants cursors

Run participants through 10 minute training

QR Codes

Use only if F2F participants have correct tool to
read the QR code, and the program to use