Integrantes
Carlos Fernandez 20191130011
Alexandra Roncajolo 20201110059
Tourism System
Hotel industry
Deals with all guests necessities
Characteristics
Every hotel needs to have variety
staff structure
Services available
Room choices
Communication skills
English is a universal language
Improve tourists experience
Provide good quality
Tourism framework
Tourism organization
Types of organization
Example of organizations
IATA (International Air Transport Association)
WTTC
UNWTO
From public, private or mixed sectors
Regional
Tourists get benefits from them
The gain of power and credibility
For international cooperation between governments
Tourism superstructure
Organizations to improve the experience
International
National
Components of the industry
Others (Part of the stakeholders)
The government (They regulate, encourage, limit)
The communities (residents)
Types of tourists
Distribution channels
Core components
Ancillary services
Insurances and local services
To make the trip comfortable and safe
Tourism development and promotion
Information, plans, brands.
Accommodation and basic services
Destinations identity
Accessibility, variety, entertaining.
Transportation and infrastructure
Sufficiency and quality
Attractions
Cultural
Natural
References
González-Tourís, M. Ascanio, M. (2019). Unidad 2: Viajes y Turismo: Componentes y Servicios. Hotel Industry basic terms. Universidad Metropolitana.
González-Tourís, M. Ascanio, M. (2019). Unidad 2: Viajes y Turismo: Componentes y Servicios. Components of the Travel Industry. Universidad Metropolitana.
González-Tourís, M. Ascanio, M. (2018). Introducción al Turismo en Inglés. Unidad I: Marco Teórico. Theoretical Framework for the Tourism Sector. Universidad Metropolitana.
Subtopic
Other definitions
Tourist destination
It has administrative boundaries
Includes tourism product
Where visitors stay at least overnight
Tourism product
Is priced and sold
Create experiences
Tangible and intangible elements
Types of tourism
Other variations
Internal (Domestic/Inbound)
International (Inbound/Outbound)
National (Domestic/Outbound)
Outbound tourism
Activities of a resident visitor outside the country of reference
Inbound tourism
Activities of a non-resident visitor
Domestic tourism
Activities of a resident visitor within the country of reference
Reasons for tourism
Business
Personal
Concepts
What is a tourist?
Overnight visitor
What is tourism?
Different from home
Residents and visitors meet
Movement of people to places
Staying for less than a year
