Marketing Mix

Pricehow much consumer will pay, pricing strategies

Placelocation and distribution channels from which product can be obtained

4 P's for SERVICE SECTOR

Peopleuse of human capital (employees)

Processsystems used to deliver product

Physical Evidenceallows consumer to make a judgment on organization

Packaginglook of a product

Productcharacteristics of product or service being offered (e.g USPs)

Promotionhow the product is communicated to consumers

LIMITATIONS

Costbusiness needs sufficient financial resources

Competitionrival businesses will try to gain sales

New Technologye.g. use of internet to start 'viral' campaigns