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Instructional support Match goals with needs What Makes Great eLearning? Leadership Addresses learning types Sims/games Job aids Effective treatment Insight Learners Just-in-time Evaluation Minimalism Doesn't look like learning Time Outcomes Big picture Experience Material Focus Real world/needs Problem solves Buy-in Fun Respect Assessment Connection SME's Strategic Performance support Delivery Effective use Pre Empathy Flexibiltiy True interaction Design ID Relevance Post Take aways Creative use Substance I learned something response Need analysis SME+++ Learner controlls pace Entertain Entertains Mobile Multiple formats Correction Encourages exploration Meaningful Environment Summatively Self propelled Small chunks Learners Not a chore More than click-point Balance NEED with WANT Minimal time needed Learner Compels Engaging Right sized experience Technology Collaboration Informal (social) Formatively Content